DELIVEROO RIDER INSURANCE

Your rider
sickness insurance

Cover for lost income if you
can’t work due to sickness.

Your rider sickness insurance benefits

Over £500 available

Up to 15 days paid at £35 per day providing your doctor has told you not to work and/or you were hospitalised for more than 7 days in total.

24/7 cover

Your sickness insurance covers illnesses that you get at any time, not just whilst you’re working.

Inclusive cover

A range of illnesses are covered, including mental health and musculoskeletal conditions.

Frequently asked questions

How do I make a claim for sickness?

If your doctor has declared you medically unfit to work for over 7 days, you can claim for up to 15 days of payment at £35 per day to support lost income.

You can claim payments from day 8 of your illness, but you will be paid back to the first day that you were declared sick by your doctor.

You will need to provide evidence of your doctor’s declaration by uploading a ‘fit note’ as part of your claim, or evidence of your hospital admission.

For full details, check the policy wording provided.

Make a claim
Who is eligible for rider sickness insurance?

To be eligible to make a claim for up to 15 days of payment to support lost income, you must have completed a minimum of 30 trips in the 8 weeks before your certified absence as declared on your ‘fit note’ from the doctor.

You must also have been sick for over 7 days, so you can make a claim from the 8th day of your illness as certified by your doctor or supported by evidence of hospital admission

You can have a maximum of two claims in a 12 month period.

You can’t claim for pre-existing conditions unless you have been symptom free for over 12 months.

There is no cover provided for Covid (or other communicable diseases), including self-isolation.

Substitute riders are not able to claim under this policy.

For full details, check the policy wording provided below.

Make a claim here
I’ve been ill for less than 7 days, can I make a claim?

Rider sickness insurance provides support to assist with lost income if you have been unable to work for more than 7 days due to illness.

Unfortunately you are not eligible to make a claim if you’re unable to work for 7 days or less.

For full details, check the policy wording provided below.

Make a claim here
How long can I claim my sickness insurance payments for?

Rider sickness insurance provides support to assist with lost income if you have been unable to work for more than 7 days due to illness. The maximum benefit for any single claim is 15 days. 

Unfortunately if you are sick and unable to work for more than 15 days due to the same sickness, then you will not be able to claim further payments under this policy.

You can make up to 2 claims in a 12 month period. If you are claiming for the same sickness as a previous claim, it must be 60 days or more after the initial sickness to be eligible for further support.

For full details, check the policy wording provided below.

Make a claim here

Policy documents

Here is everything you need to understand your cover

Policy wording

Policy wording

Full details of cover, exclusions and other important information.
View + download

Policy schedule

Policy schedule

Provides all benefit amounts and cover limits.
View + download

IPID

IPID

A simplified, easy-to-read product information document
View + download
Underwritten by

Chubb

Chubb is the world’s largest publicly traded property and casualty insurance company, serving consumers and companies of all sizes with traditional and specialty insurance products and industry-leading claims and risk engineering services.