Make a claim
DELIVEROO RIDER INSURANCE

Make a claim

How it works

We’ve made it as easy as possible for you to make a claim
1
Choose the right policy
Carefully read the summaries for the 4 active insurance policies to decide which one your claim falls under.
2
Complete the online form
Take your time to gather the requested information in full to avoid delays with your claim. Our forms can be saved at any time to return to later.
3
Wait for the decision
Your claim handler will be in touch to confirm the insurer’s decision. They may also ask for further information.
1
Choose the right policy
Carefully read the summaries for the 4 active insurance policies to decide which one your claim falls under.
2
Complete the online form
Take your time to gather the requested information in full to avoid delays with your claim. Our forms can be saved at any time to return to later.
3
Wait for the decision
Your claim handler will be in touch to confirm the insurer’s decision. They may also ask for further information.

Claim for
accident
If you have had an accident whilst working as a Deliveroo rider, and can’t work due to your injuries.
Start your claim
Claim for
sickness or assault
If you can’t work for more than 7 days due to illness or assault, as certified by a doctor.
Start your claim
Claim for
new child
If you have had a child, stillbirth or adopted and would like to claim for a one-off payment.
Start your claim
Claim for
legal expenses
If you are seeking compensation following an accident where a third party is alleged to have been at fault.
Start your claim

How the data you supply is used

By submitting an incident report using the forms linked to in the page you are consenting Bikmo, and our insurers and Deliveroo the use of your data for the purposes of processing your claim in accordance with our data protection and privacy policy.