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Travel insurance FAQs
There is some uncertainty in regards to travel at the moment, and this is changing by the day. Whether you have already booked a trip or are still in the planning stages, our travel partners Rock Insurance have answered some of the main questions and concerns that you may have.
Bikmo adventure sports travel insurance is arranged and administered by ROCK Insurance Services Limited who is authorised and regulated by the Financial Conduct Authority (FCA number 300317). To provide you with the most up to date support and guidance for our travel policies, please head over to our Frequently asked questions site.Bikmo Travel FAQs
If you purchased your Bikmo Travel Insurance policy on or after 16 April 2020 please contact International Medical Rescue on 00 44 (0) 2380 177474.
If you purchased your Bikmo Travel Insurance policy between 26 April 2019 and 15 April 2020 please contact International Medical Rescue on 00 44 (0) 2380 644633.
If you purchased your Bikmo Travel Insurance policy before 26 April 2019, please contact us on 01293 855958.View Bikmo Travel FAQs
The geographical limits are:
Home Country: The United Kingdom.
Europe: Means Albania, Algeria, Andorra, Armenia, Austria, Azerbaijan, Azores, Balearics, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Canary Islands, Corfu, Corsica, Crete, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Eire (Republic of Ireland), Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guernsey, Holland (Netherlands), Hungary, Iceland, Isle of Man, Italy, Jersey, Kos (Greek Island), Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madeira, Malta, Mediterranean Islands, Moldova, Monaco, Montenegro, Morocco, Northern Ireland, Norway, Poland, Portugal, Rhodes, Romania, Russia (West of the Ural Mountains), San Marino, Sardinia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tunisia, Turkey, Ukraine, United Kingdom, Vatican City.
Worldwide, excluding USA. Canada, Caribbean and Mexico: Means anywhere in the world except USA, Canada, the Caribbean and Mexico.
Worldwide, including USA. Canada, Caribbean and Mexico: Means anywhere in the world.
Yes – if you have a pre-existing medical condition you will need to contact the Medical Screening team to declare your conditions.
You can contact them on 01293 855944 .
Your pre-existing medical conditions will not be covered unless you have declared all conditions, received acceptance of this in writing, and paid an additional premium (where applicable).Bikmo Travel FAQs
We want to keep Bikmo Adventure Sports Travel insurance as inclusive as possible, but we do have limits imposed by our underwriters.
- Single Trip policies – 84 years of age at the time of purchase.
- Annual Multi-trip policies – 74 years of age at the time of purchase.
- Winter Sports policies – 64 years of age at the time of purchase.