One-off
new child payment
A one-off payment for new parents to cover lost income and additional expenses following childbirth or adoption. Claim must be made within 90 days of birth or adoption.
Your new-child payment benefits
£1,000 payment
Multi-child payments
Inclusive cover
Frequently asked questions
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To be covered under this Policy, You must:
have registered as a rider with Deliveroo and completed Your first order at least 41 weeks prior to the Childbirth or Adoption of your child; and
have completed:
at least 60 orders for Deliveroo in the 6 months prior to the Childbirth if You are the natural mother of the child, or;
at least 30 orders for Deliveroo in the 8 weeks prior to the Childbirth or Adoption of Your child; and
be legally permitted to work in the United Kingdom.
have submitted your claim a maximum of 90 days after the birth, still birth or adoption of your child
You can only claim once in any 12 month period.
Substitute Riders are not eligible for this benefit.
New parents who have been an active Deliveroo rider for at least 41 weeks prior to the birth can claim a one-off payment of £1,000 to help with loss of income and additional expenses.
Once you’ve submitted your claim form online, it will be sent immediately to the claims team at Sedgwick International Ltd. You will receive confirmation of your claim submission by email. We recommend you retain this information for your records, or in case you need to make an enquiry about your claim.
A claims handler will then be in touch, and may ask you to provide any additional information required to validate your claim.
You can contact the team at Sedgwick International Ltd about your claim, using the details below:
- Telephone: 02920 320 967
- Email: deliverooclaimsint@uk.sedgwick.com
- Post: Oakleigh House, 14-16 Park Place, Cardiff, CF10 3DQ
You can contact the Chubb customer service team who will be able to provide relevant help and advice, or answer any questions relating to the policy.
- Phone: +44 (0)345 841 0056 (Operating hours 8.30 am to 5pm Monday to Friday)
- Email: cust.servuk@chubb.com
The cover provided offers a one-off payment of £1,000 per child. If you have twins, then you will receive £2,000 to help with lost income and additional expenses.
You can only claim once in any 12 month period.
For full details, check the policy wording provided below.
The one-off new child payment is designed to assist with financial support following the birth or adoption of a child.
The cover is available to active riders who have been registered with Deliveroo for a minimum of 41 weeks, and have completed a minimum of 30 orders in the 8 weeks prior to the claim, or 60 orders in the 6 months prior to the birth if you are the natural mother of the child.
You must have submitted your claim within 90 days of the birth, still birth or adoption of your child
You can only claim once in any 12 month period.
Substitute riders are not eligible for this benefit.
For full details, check the policy wording provided below.
Yes, the cover provided a one-off £1,000 payment for an adopted child, and if you adopt more than one child at the same time you can claim multiple payments.
You can only claim once in any 12 month period.
You must have submitted your claim within 90 days of the adoption of your child
For full details, check the policy wording provided below.
If two people are eligible to make a claim for the same childbirth/adoption, then both will be able to make a separate claim for the one-off payment of £1,000 per child.
The policy does cover stillbirths, and the same benefit of £1,000 is available.
For full details, check the policy wording provided below.
Make a claim hereFor complaints regarding your claim, you can contact Sedgwick International limited’s complaints team who will be able to assist with your complaint. For complaints regarding your policy, you can contact the Chubb complaints team who will be able to assist.
Sedgwick (claim complaints):
- Phone: +44 (0)2920 320967
- Email: deliverooclaimsint@uk.sedgwick.com
Chubb (policy complaints):
- Phone: +44 (0)800 519 8026 (Operating times 8.30 am to 5pm Monday to Friday)
- Email: customerrelations@chubb.com
- Website: www.chubb.com/uk
Policy documents
Here is everything you need to understand your cover.
Policy wording
Policy wording
Chubb
Policy documents
Here is everything you need to understand your cover.
Policy wording
Policy wording
Chubb
