Two riders on Specialized road bikes on a coastal road
Specialized Care, powered by Bikmo

30 days free insurance with your new Specialized bike

Insurance for theft, vandalism and accidental damage, from the moment you activate. Then keep riding covered with the plan that suits you.

Activate Specialized CareDiscover the plans

Activate within 30 days of buying a new bike from a participating authorized Specialized retailer. The 30 days of free insurance run from activation. Before they end, choose a plan to stay covered.

Bought your bike more than 30 days ago? See the plans

How it works

Activate, ride, then choose

  1. Activate

    Within 30 days of buying your bike, activate Specialized Care with your bike's serial number. It takes a few minutes, and your retailer can't do it for you.

  2. Ride worry-free

    Your 30 days of free insurance start straight away: insurance for theft, vandalism and accidental damage.

  3. Choose your plan

    Before the 30 days end, choose Protect, Protect Plus or Protect Total to stay covered. If you don't, the cover simply stops. There's nothing to cancel.

What's covered

Your 30 days of free insurance

Theft

From home, the garage, the car or a bike rack, with an approved lock.

Vandalism and accidental damage

Cover for vandalism and accidental damage to your bike.

The insurance benefits that apply are shown on your policy schedule. Excess and exclusions apply. Theft cover needs an approved lock: Sold Secure Gold or Diamond.

The plans

Keep riding covered after your 30 days

Every plan starts from Protect. Protect Plus and Protect Total add to it; nothing is taken away.

Protect

Example price for a £3,500 bike
£17.92a month

Insurance for theft, vandalism, accidental damage and much more.

One of four covers

  • InsuranceTheft, vandalism and accidental damage
    How it works

    Bikmo runs insurance claims through your Bikmo account.

    Insurance benefits

    • Theft
    • Accidental damage
    • Vandalism
    • Clothing
    • Accessories
    • Cycle box
    • Returning home
    • Alternative cycle hire
    • Event/Race fees
    • Family & friends
    • Worldwide cover

    The benefits that apply are shown on your policy schedule. Insurance covers you 365 days a year, worldwide.

Buy at any time

Choose Protect

Protect Plus

Example price for a £3,500 bike
£31.08a month

Everything in Protect, plus Service and Extended Warranty.

Three of four covers

  • InsuranceTheft, vandalism and accidental damage
    How it works

    Bikmo runs insurance claims through your Bikmo account.

    Insurance benefits

    • Theft
    • Accidental damage
    • Vandalism
    • Clothing
    • Accessories
    • Cycle box
    • Returning home
    • Alternative cycle hire
    • Event/Race fees
    • Family & friends
    • Worldwide cover

    The benefits that apply are shown on your policy schedule. Insurance covers you 365 days a year, worldwide.

  • ServiceA service fund towards labour, every 12-month period
    How it works

    Book a routine service with any participating authorized Specialized retailer and say you have Specialized Care. Your retailer claims the labour. Parts aren't included, and unused fund doesn't roll over.

  • Extended WarrantyYour Specialized warranty, extended to years 3 and 4
    How it works

    Covers manufacturing defects on eligible components, including e-bike battery capacity. Your retailer inspects and submits; Specialized decides.

Buy within 90 days of your bike purchase

Choose Protect Plus

Protect Total

Example price for a £3,500 bike
£44.53a month

Everything in Protect Plus, plus Wear and Tear.

All four covers

  • InsuranceTheft, vandalism and accidental damage
    How it works

    Bikmo runs insurance claims through your Bikmo account.

    Insurance benefits

    • Theft
    • Accidental damage
    • Vandalism
    • Clothing
    • Accessories
    • Cycle box
    • Returning home
    • Alternative cycle hire
    • Event/Race fees
    • Family & friends
    • Worldwide cover

    The benefits that apply are shown on your policy schedule. Insurance covers you 365 days a year, worldwide.

  • ServiceA service fund towards labour, every 12-month period
    How it works

    Book a routine service with any participating authorized Specialized retailer and say you have Specialized Care. Your retailer claims the labour. Parts aren't included, and unused fund doesn't roll over.

  • Extended WarrantyYour Specialized warranty, extended to years 3 and 4
    How it works

    Covers manufacturing defects on eligible components, including e-bike battery capacity. Your retailer inspects and submits; Specialized decides.

  • Wear and TearWorn parts replaced, not just broken ones
    How it works

    Your retailer checks worn parts against industry-standard wear guidelines and claims with your agreement. A 3-month waiting period applies, then up to 2 claims in each 12-month period. Claim limit applies.

Buy within 90 days of your bike purchase

Choose Protect Total

Prices shown are examples for a £3,500 bike that isn't electric. Your price depends on your bike's value and the plan you choose; e-bikes are priced separately. Prices include Insurance Premium Tax, and VAT where it applies.

We have designed these plans to meet the demands and needs of most riders who cycle for pleasure, leisure, commuting or competitively. Bikmo policy sales are non-advised: we will not make a direct recommendation that a plan meets your demands and needs.

Protect Plus and Protect Total bring insurance together with covers that aren't insurance. You can also buy each cover on its own: Protect is the insurance by itself, and to buy Service, Extended Warranty or Wear and Tear individually, email support@bikmo.com.

Claims and help

Your retailer and the Bikmo team, together

Making a claim

Insurance claims go to Bikmo through the online claim form in your Bikmo account. For a theft claim you'll need a crime reference number; for an accidental damage claim, a damage assessment from an authorized Specialized retailer.

Service and repairs

Service, Extended Warranty and Wear and Tear run through your retailer. They check your cover, do the work and make the claim. No work begins before Bikmo authorises it.

Help when you need it

Most answers are in the knowledge bank. The Bikmo team is on chat in your Bikmo account, or email support@bikmo.com.

Questions

Good to know

More answers are in the knowledge bank.

Does my retailer activate Specialized Care for me?

No. Your retailer introduces it when you buy your bike, and you activate it yourself within 30 days of buying. You'll need your bike's serial number.

What happens when my 30 days end?

Choose a plan before they end to stay covered. If you don't choose one, the cover simply stops. There's nothing to pay and nothing to cancel.

Can I choose a plan later?

Protect can be bought at any time. Protect Plus and Protect Total can be bought up to 90 days after you buy your bike.

Is my e-bike covered?

Yes. E-bikes are priced separately, and Extended Warranty covers e-bike battery capacity.

What lock do I need?

An approved lock: one graded Sold Secure Gold or Diamond when it was bought. Away from home, lock the bike through the frame to an immovable object, and don't leave it for more than 24 hours.

Can I cancel?

Yes, at any time in your Bikmo account. Cancel within the 15-day cooling-off period for a full refund, as long as you haven't made a claim.

Do I need to register my bike with Specialized?

It's good practice, but you don't need to register your bike to activate or buy Specialized Care.

Documents

Read the details before you choose

Insurance

Service, Extended Warranty and Wear and Tear

Ride covered from day one

Activate your 30 days of free insurance in a few minutes.

Activate Specialized Care

Activate within 30 days of buying a new bike from a participating authorized Specialized retailer. The 30 days of free insurance run from activation. Before they end, choose a plan to stay covered.