A rider on a Specialized mountain bike on a forest trail
Specialized Care, powered by Bikmo

Specialized Care for your Specialized bike

Insurance for theft, vandalism and accidental damage in every plan. Step up to add Service, Extended Warranty and Wear and Tear.

Protect can be bought at any time. Protect Plus and Protect Total can be bought up to 90 days after you buy your bike. Cover runs for up to four years.

Just bought a new bike? Activate 30 days of free insurance

How it works

Quote, choose, ride

  1. Get a quote

    Tell us about your bike, including its serial number, and see the price of each plan for it. It takes a few minutes.

  2. Choose your plan

    Protect, Protect Plus or Protect Total, paid monthly or annually. Each plan builds on the one before.

  3. Ride covered

    Your documents, chat with the Bikmo team and claims are all in your Bikmo account. Insurance covers you 365 days a year, worldwide.

What's covered

Insurance in every plan, and more as you step up

Theft

From home, the garage, the car or a bike rack, with an approved lock.

Vandalism and accidental damage

Cover for vandalism and accidental damage to your bike.

365 days, worldwide

Cover for riding at home and abroad, all year. Protect, Protect Plus and Protect Total.

Accessories, clothing and headgear

Your kit, alongside the bike. Protect, Protect Plus and Protect Total.

Service

A service fund towards labour at your retailer. Protect Plus and Protect Total.

Extended Warranty

Your Specialized warranty on eligible components, extended to years 3 and 4. Protect Plus and Protect Total.

Wear and Tear

Worn parts that affect safety or performance, replaced. Protect Total.

The insurance benefits that apply are shown on your policy schedule. Excess and exclusions apply. Theft cover needs an approved lock: Sold Secure Gold or Diamond.

The plans

Choose the plan that suits your riding

Every plan starts from Protect. Protect Plus and Protect Total add to it; nothing is taken away.

Protect

Example price for a £3,500 non e-bike at postcode CH5 2QP
£17.92a month

Insurance for theft, vandalism, accidental damage and much more.

One of four covers

  • InsuranceTheft, vandalism and accidental damage
    How it works

    Bikmo runs insurance claims through your Bikmo account.

    Insurance benefits

    • Theft
    • Accidental damage
    • Vandalism
    • Clothing
    • Accessories
    • Cycle box
    • Returning home
    • Alternative cycle hire
    • Event/Race fees
    • Family & friends
    • Worldwide cover

    The benefits that apply are shown on your policy schedule. Insurance covers you 365 days a year, worldwide.

Buy at any time

Choose Protect

Protect Plus

Example price for a £3,500 non e-bike at postcode CH5 2QP
£31.08a month

Everything in Protect, plus Service and Extended Warranty.

Three of four covers

  • InsuranceTheft, vandalism and accidental damage
    How it works

    Bikmo runs insurance claims through your Bikmo account.

    Insurance benefits

    • Theft
    • Accidental damage
    • Vandalism
    • Clothing
    • Accessories
    • Cycle box
    • Returning home
    • Alternative cycle hire
    • Event/Race fees
    • Family & friends
    • Worldwide cover

    The benefits that apply are shown on your policy schedule. Insurance covers you 365 days a year, worldwide.

  • ServiceA service fund towards labour, every 12-month period
    How it works

    Book a routine service with any participating authorized Specialized retailer and say you have Specialized Care. Your retailer claims the labour. Parts aren't included, and unused fund doesn't roll over.

  • Extended WarrantyYour Specialized warranty, extended to years 3 and 4
    How it works

    Covers manufacturing defects on eligible components, including e-bike battery capacity. Your retailer inspects and submits; Specialized decides.

Buy within 90 days of your bike purchase

Choose Protect Plus

Protect Total

Example price for a £3,500 non e-bike at postcode CH5 2QP
£44.53a month

Everything in Protect Plus, plus Wear and Tear.

All four covers

  • InsuranceTheft, vandalism and accidental damage
    How it works

    Bikmo runs insurance claims through your Bikmo account.

    Insurance benefits

    • Theft
    • Accidental damage
    • Vandalism
    • Clothing
    • Accessories
    • Cycle box
    • Returning home
    • Alternative cycle hire
    • Event/Race fees
    • Family & friends
    • Worldwide cover

    The benefits that apply are shown on your policy schedule. Insurance covers you 365 days a year, worldwide.

  • ServiceA service fund towards labour, every 12-month period
    How it works

    Book a routine service with any participating authorized Specialized retailer and say you have Specialized Care. Your retailer claims the labour. Parts aren't included, and unused fund doesn't roll over.

  • Extended WarrantyYour Specialized warranty, extended to years 3 and 4
    How it works

    Covers manufacturing defects on eligible components, including e-bike battery capacity. Your retailer inspects and submits; Specialized decides.

  • Wear and TearWorn parts replaced, not just broken ones
    How it works

    Your retailer checks worn parts against industry-standard wear guidelines and claims with your agreement. A 3-month waiting period applies, then up to 2 claims in each 12-month period. Claim limit applies.

Buy within 90 days of your bike purchase

Choose Protect Total

Prices shown are examples for a £3,500 non e-bike at postcode CH5 2QP. Your price depends on your bike's value and the plan you choose; e-bikes are priced separately. Prices include Insurance Premium Tax, and VAT where it applies.

We have designed these plans to meet the demands and needs of most riders who cycle for pleasure, leisure, commuting or competitively. Bikmo policy sales are non-advised: we will not make a direct recommendation that a plan meets your demands and needs.

Protect Plus and Protect Total bring insurance together with covers that aren't insurance. You can also buy each cover on its own: Protect is the insurance by itself, and to buy Service, Extended Warranty or Wear and Tear individually, email support@bikmo.com.

Claims and help

Your retailer and the Bikmo team, together

Making a claim

Insurance claims go to Bikmo through the online claim form in your Bikmo account. For a theft claim you'll need a crime reference number; for an accidental damage claim, a damage assessment from an authorized Specialized retailer.

Service and repairs

Service, Extended Warranty and Wear and Tear run through your retailer. They check your cover, do the work and make the claim. No work begins before Bikmo authorises it.

Help when you need it

Most answers are in the knowledge bank. The Bikmo team is on chat in your Bikmo account, or email support@bikmo.com.

Questions

Good to know

More answers are in the knowledge bank.

Do I need to activate the 30 days of free insurance first?

No. You can choose a plan straight away. If you bought your new bike in the last 30 days, you can start with 30 days of free insurance, and choose a plan up to 90 days after you buy your bike.

Which plans can I buy?

Protect can be bought at any time. Protect Plus and Protect Total can be bought up to 90 days after you buy your bike.

How do I pay, and how long does cover last?

Pay monthly or annually. The plan renews automatically each year unless you tell us not to, and we'll be in touch before it does. Cover runs for up to four years.

Is my e-bike covered?

Yes. E-bikes are priced separately, and Extended Warranty covers e-bike battery capacity.

What lock do I need?

An approved lock: one graded Sold Secure Gold or Diamond when it was bought. Away from home, lock the bike through the frame to an immovable object, and don't leave it for more than 24 hours.

Can I cancel?

Yes, at any time in your Bikmo account. Cancel within the 15-day cooling-off period for a full refund, as long as you haven't made a claim.

Do I need to register my bike with Specialized?

It's good practice, but you don't need to register your bike to activate or buy Specialized Care.

Documents

Read the details before you choose

Cover for your Specialized bike

Get a quote in a few minutes, and choose the plan that suits your riding.

Get a quote

Protect can be bought at any time. Protect Plus and Protect Total can be bought up to 90 days after you buy your bike.